IT Services San Diego Checklist
Equipment
Hardware
● Desktop or laptop computers
● Webcam
● Telephone headset Printer/Scanner
Software
● Communication and collaboration software like Microsoft Office 365, Microsoft Teams, Google Docs, Slack, etc
● Zoom/Adobe Reader
● Antivirus software
Infrastructure
● Ensure that all remote devices have updated versions of their operating software, security, and applications.
● Provide a business-grade virtual private network (VPN) and remote desktop protocol (RDP) with proper and sufficient licenses for all remote staff.
● Implement a comprehensive security policy that includes the use of strong, unique passwords, multifactor authentication (MFA), and encryption.
● Train and educate your employees on your organization’s security policy, as well as COVID-19-themed threats, including phishing emails and other social engineering scams.
Staff
● Try to be available to everyone equally, aim for inclusion, and balance the airtime during meetings so everyone feels seen and heard.
● Avoid micromanaging to allow them to figure out their own work routine.
● Open all lines of communication to ensure that your remote staff can voice out their concerns about work, their domestic situation, and their health status.