Equipment

Hardware

●   Desktop or laptop computers

●   Webcam

●   Telephone headset Printer/Scanner

Software

●   Communication and collaboration software like Microsoft Office 365, Microsoft Teams, Google Docs, Slack, etc

●   Zoom/Adobe Reader

●   Antivirus software

 

Infrastructure

●   Ensure that all remote devices have updated versions of their operating software, security, and applications.

●   Provide a business-grade virtual private network (VPN) and remote desktop protocol (RDP) with proper and sufficient licenses for all remote staff.

●   Implement a comprehensive security policy that includes the use of strong, unique passwords, multifactor authentication (MFA), and encryption.

●   Train and educate your employees on your organization’s security policy, as well as COVID-19-themed threats, including phishing emails and other social engineering scams.

 

Staff

●   Try to be available to everyone equally, aim for inclusion, and balance the airtime during meetings so everyone feels seen and heard.

●   Avoid micromanaging to allow them to figure out their own work routine.

●   Open all lines of communication to ensure that your remote staff can voice out their concerns about work, their domestic situation, and their health status.