Excedeo Blog

Excedeo has been serving the San Diego area since 2003, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

How Hosted VoIP Keeps You Secure
A VoIP solution hosted in the cloud has several benefits over one that you would host yourself on-premises. We’ll explain how hosted VoIP can be better for your security and ease of management.

  • Expert technicians on-hand: Maintenance is critical for a system like VoIP, especially in regard to security. If you host it in-house, you unfortunately have to take care of it yourself which is difficult if you’re not a trained specialist. If you have your VoIP solution hosted off-site or in the cloud, your provider is the one responsible for taking care of it, freeing up your staff from the responsibility to focus on more important tasks.
  • Easy management and monitoring: If you juggle too many systems, chances are you’re spreading yourself too thin--especially without dedicated personnel to manage and monitor it. Security breaches are easier to prevent if the system is constantly under watch, and VoIP can provide a standardized way to approach this so that you’re spending less time worrying about communications security.
  • Additional security benefits: Rather than risk a breach happening for multiple mediums, VoIP protects your singular communication solution with comprehensive encryption. This keeps all conversations private and away from those who might find the conversations “interesting.” Every call’s data is encrypted before it leaves for its destination, thereby protecting your business’ assets in a way that may not be possible otherwise.

Additional Benefits
A hosted VoIP solution gives your business many additional opportunities that extend far beyond security. For example, operations benefit considerably from the use of hosted VoIP. Imagine being able to forward a call to a mobile device to take it on the road, or change the basic phone settings more easily. These are just a small dose of what VoIP can do for businesses just like yours.

Of course, any solution as flexible as VoIP presents the opportunity to change up the scope and scale of services rendered based on needs at any point during its implementation. This means that it doesn’t matter whether your business has 30 employees or 300. As long as your Internet connection can support the amount of activity on your network, VoIP can scale as needed, making it a valuable investment for any organization.

Depending on the type of solution you’re looking to implement, VoIP can be an incredible way to change operations for the better. To learn more about how VoIP can help your business grow and improve, reach out to us at 619.398.4100.

 

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